# Product tags and product reviews

Catalog

Product tags and product reviews are two lightweight catalog features. Tags are free keywords that link products across categories; reviews are ratings and comments from your customers, which you moderate in the admin.

### Product tags

Tags are typed on the product's **General** tab in the **Product tags** field; a new word becomes a new tag. On the storefront each tag has its own page listing its products, and the product page shows its tags as links.

**Catalog → Product tags** lists every tag with the number of products that use it. Click a tag to rename it (and set its SEO name and translations) or use **Delete** to remove it from all products.

![The Product tags list with coffee, running, handmade, laptop and others, each with the number of tagged products and a Delete button](https://grandnode.com/Plugins/Theme.GrandNodeCom/Content/kb/catalog/product-tags.webp)

Catalog → Product tags.

- Keep tags few and consistent - "wireless", not "wireless", "Wireless" and "wire-less".
- Use tags for themes that cross categories (gift, handmade, eco); use categories for the main structure.

### Product reviews

Customers write reviews on the product page: a title, a text and a rating from 1 to 5. **Catalog → Product reviews** lists all of them with the product, the customer, the title, the rating, whether it is approved and when it was written.

![The Product reviews list with products such as Vertex Pro 16 and Kinetic Trail Running Shoes, customer, title, rating 4 or 5, approved flag and date](https://grandnode.com/Plugins/Theme.GrandNodeCom/Content/kb/catalog/product-reviews.webp)

Catalog → Product reviews.

#### Moderate reviews

1. Use the search box and **Filters** to find reviews by date, text or approval status.
2. Tick reviews and approve or disapprove them in bulk, or open a review to edit its title and text, add a **Reply text** shown under it on the storefront, and set **Is approved**.
3. Delete spam and abuse.

Only approved reviews are shown and counted in the product rating. The reviews of one product are also on its **Product Reviews** tab.

#### Review settings

Under **Settings → Catalog settings**:

| Setting | What it does |
|---|---|
| Product reviews must be approved | New reviews wait for approval before they appear. Recommended. |
| Allow anonymous users to write product reviews | Lets guests review. Off by default, and best left off. |
| Product review possible only after purchasing | Only customers who bought the product can review it. |
| Notify store owner about new product reviews | Sends an e-mail for every new review. |

Each product also has an **Allow customer reviews** switch, to turn reviews off for a single product.

### Related

- [Products](https://grandnode.com/catalog-products)
- [Configuration](https://grandnode.com/docs-configuration) - catalog settings

- [Web page](https://grandnode.com/catalog-tags-reviews)