# Sales and orders

How orders move through GrandNode after checkout: the order list, order details, the three statuses, payments, shipments, merchandise returns, carts, gift vouchers, checkout attributes and sales reports. Written for store owners and the staff who process orders every day.

## Documentation

- [Sales and orders: an overview](https://grandnode.com/sales-overview.md): Where orders, shipments, payments and returns live in the GrandNode admin panel, and how an order moves from checkout to complete.
- [Finding orders: list, filters and export](https://grandnode.com/sales-orders-list.md): Search GrandNode orders by email, number, date, status, product, vendor, store or tag, and export them to Excel or PDF invoices.
- [Order details: the order screen tab by tab](https://grandnode.com/sales-order-details.md): What each tab of a GrandNode order shows: info and totals, billing and shipping, shipments, products, notes and notifications.
- [Order, payment and shipping status](https://grandnode.com/sales-order-statuses.md): The three statuses of a GrandNode order, what each value means, which actions change them, and when an order becomes Complete.
- [Editing an order](https://grandnode.com/sales-editing-orders.md): Change an order after checkout in GrandNode: add or edit products, correct the order totals, and keep the customer informed with order notes.
- [Payments and payment transactions](https://grandnode.com/sales-payments.md): How GrandNode records payments: payment transactions and their statuses, capturing, marking as paid, partial payments, refunds and voids.
- [Shipments](https://grandnode.com/sales-shipments.md): Create shipments for an order, add a tracking number, mark them shipped and delivered, and print packaging slips in the GrandNode admin.
- [Merchandise returns](https://grandnode.com/sales-merchandise-returns.md): Let customers request returns from their account, set reasons, actions and the return window, and process merchandise returns in the GrandNode admin.
- [Carts, gift vouchers and checkout attributes](https://grandnode.com/sales-checkout-attributes.md): See active shopping carts and wishlists, issue and track gift vouchers, and ask extra questions at checkout with checkout attributes.
- [What customers see: order history and details](https://grandnode.com/sales-customer-orders.md): The customer side of an order in GrandNode: order history in My account, order details, shipments, notes, re-ordering, invoices and returns.
- [Sales reports](https://grandnode.com/sales-reports.md): Read the GrandNode sales reports: dashboard figures, bestsellers, products never purchased, sales by country, and low stock.
- [Order tags](https://grandnode.com/sales-order-tags.md): Label orders with tags such as gift, priority or wholesale in GrandNode, find tagged orders, and manage the tag list.

- [Web page](https://grandnode.com/docs-sales)