Profile: Jon

  • 10

I need to prompt my customers for a text field once per cart during checkout. I see that you can add a note after confirming the order, but confirming the order and then adding a note leaves a gap where the note could be easily forgotten. Is there an existing option in place for this?

Tuesday, August 20, 2019 7:24 PM

Thanks, Patryk. That makes sense.

Monday, August 19, 2019 7:04 PM

Can I display a different product image for each product specification? I'm selling the same product but with a different image on it and want to display the actual image the customer will receive.

Friday, August 16, 2019 6:28 PM

I was able to modify OpcShippingAddress.cshtml to get this result. I added

                                if (address.CompanyEnabled && !String.IsNullOrEmpty(address.Company))
                                    addressLine += $", {address.Company}";

to the foreach loop for existing addresses.

Friday, August 16, 2019 5:21 PM

Some of my customers have quite a few shipping addresses (warehouses) that they ship to and the name of the warehouse manager at the location is not particularly helpful in looking up the correct address. They need the Company name. Is there a way to display the company name in the list of shipping addresses in the checkout screen?

Friday, August 16, 2019 4:40 PM

I have two ways of shipping two different types of products and I'm not sure if there is a solution using existing tools to calculate cost effectively. Hoping for some advice.

1. Standard shipping - most products are $10 flat rate per cart, but certain specialized products are $25/$45 per product.
2. Crate - $393 flat rate for any number of any type of product.

I've been able to implement the standard shipping scheme by putting the "$10 flat rate" products into a "flat rate" warehouse. This allows a customer to order just a $25/$45 "per product" product with no $10 "per cart" charge, but if they add other products they additionally incur the $10 flat rate per cart charge.

The crate scheme works, but when I add an item with specialized per product shipping cost and an item from the flat rate warehouse it adds the $393 charge twice ($786). Is there a different way that I can work out the standard shipping scheme, or a way to make the crate shipping not charged twice when the products are shipped from different warehouses?

Tuesday, August 13, 2019 3:59 PM

Thank you! That's what I was missing.

Tuesday, August 13, 2019 3:41 PM

I'm trying to charge a flat "per cart" shipping fee for only a subset of my products. I created a "flat rate" warehouse and assigned the products in question to that warehouse. Then I created a Shipping by Weight configuration record with an "additional fixed cost" and assigned the shipping by weight record to that warehouse. Unfortunately, this fee never shows up in my cart after adding products which are shipping from that warehouse.

If I remove the warehouse assignment from the shipping by weight record the fee is applied to every cart, even if none of the items in question are included.

The warehouse filter in the shipping by weight plugin does not seem to be working as expected.

Please advise!

Friday, August 9, 2019 7:57 PM

Bill wrote:

Also of note is that taxes would be calculated based on the shipping address which would prove beneficial in the end user knowing their correct total.  Automagically.

That is the real trick these days and it will require a lot more than a simple plugin.

If you wanted a standalone plugin that managed all of this for you, you would need:

1. List of states by "origin rate" or "destination rate"
2. List of states in which the seller has physical presence
3. List of states in which the seller has sales tax nexus
4. Integration with the 30 or so individual state APIs for retrieving current sales tax rates, and a place to enter customer API keys for each- you must charge the current rate at time of sale, and rates change with some regularity.
5. Probably other things that I forgot, as well.

It's far too complicated for an small/medium business to actually calculate sales tax for out-of-state sales without help from a commercial third party. There are several third party services that you can purchase for this and a plugin for one or more of their APIs would be really fantastic.

Wednesday, June 12, 2019 5:02 PM

Bill wrote:

We have several customers that have many locations.  To streamline processes for the end user, we feel the ability for customers / registered accounts to setup multiple ship to addresses would prove beneficial.

Customer can manager their addresses in "My Account | Addresses" -- is that what you were looking for?

Wednesday, June 12, 2019 4:39 PM