Can someone please help - reservation product display doesn't work correctly

Friday, March 29, 2024 8:22:47 AM
  • Posted: Thursday, May 9, 2019 4:40 PM
  • 1
Hi everyone,

I added the reservation product, which doesn't display on the Home Page at http://104.248.90.191/.

Product name is "Bay of Kotor"

It gets displayed under "New products" but clicking on it gives "Page not found"

Can someone let me know what is wrong ?
0
  • Posted: Friday, May 10, 2019 5:30 AM
  • 953
Hi,

I saw that it's visible on the home page. Did you solve the problem?
Best regards,
Patryk

GrandNode Team
0
  • Posted: Wednesday, May 15, 2019 1:29 AM
  • 7
I have the same problem and am not able to resolve it. I set up the category and product but I get page not found. Se it here http://http://157.230.156.91/sailing-trips and click on Ivan's Cro Sailing 2019.
Help is greatly appreciated.
0
  • Posted: Wednesday, May 15, 2019 6:37 AM
  • 953
What should I do to reproduce the issue? Step by step instruction is very appreciated.
Best regards,
Patryk

GrandNode Team
0
  • Posted: Wednesday, May 15, 2019 7:50 AM
  • 7
Hi Patryk,
Steps are in my message. Here are they again:
1. Go to http://http://157.230.156.91/sailing-trips
2. Click on "Ivan's Cro Sailing 2019" product

Thanks.
0
  • Posted: Wednesday, May 15, 2019 7:55 AM
  • 953
Yeah, I know that. I meant what should I do, to get the same thing on my test environment. Because as you can check on our demo, http://demo.grandnode.com I'm able to create reservation product, then assign it to category and view it from category page. That's why I'm asking.
Best regards,
Patryk

GrandNode Team
0
  • Posted: Wednesday, May 15, 2019 7:58 AM
  • 7
I can give you my admin credentials since that is just evaluation/testing deployment. Just let me know how to send you the credentials.
0
  • Posted: Wednesday, May 15, 2019 9:26 AM
  • 953
Hello,

I found the issue, which was not an issue actually. If you are using the Available start/end date fields in your GrandNode store and you are able to see the products on category pages, please remember to disable the "Ignore "filtering start and end date available products" (sitewide)". We are highly focused on GrandNode performance, mentioned fields are mostly unused by users, so we decided to ignore them by default, to improve the category pages performance out of the box in bigger stores.
Best regards,
Patryk

GrandNode Team
0
  • Posted: Wednesday, May 15, 2019 2:53 PM
  • 7
I unchecked that checkbox and it is still "Page not found".
0
  • Posted: Thursday, May 16, 2019 6:34 AM
  • 953
Hi,

You set the availability start date in the future. So you don't want to show that product. That's why you receive this error. Field "Available start date" is used to set the first day when the product should appear on your store.
Best regards,
Patryk

GrandNode Team
0
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