Reward points display in cart

Friday, March 29, 2024 10:28:01 AM
  • Posted: Wednesday, July 8, 2020 2:08 PM
  • 137
Hi everybody,

Where is the setting to set display of reward points in cart ? With my first test, I get it only other €250.00 and not below. Thanks
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  • Posted: Thursday, July 9, 2020 5:48 AM
  • 953
Hello Laurent,

You can do it in Reward Points settings under this link: https://demo.grandnode.com/Admin/Setting/RewardPoints
Best regards,
Patryk

GrandNode Team
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  • Posted: Thursday, July 9, 2020 5:37 PM
  • 137
OK Patryk, but for this option "Display how much will be earned", in cart I see it only when total amount is after €250. I want this information appear for each cart amount.

Thanks.
0
  • Posted: Friday, July 10, 2020 6:35 AM
  • 74
Laurent wrote:
in cart I see it only when total amount is after €250

That depend on calculation of the points. If you will set up "Points for purchases" ratio for 250€/1 point then if value of the cart is less, points will not be displayed.
Currently at the demo there is 10/1. If add product to the cart, like Science & Faith, points will not be displayed. If, at the cart, change quantity to 4, so total will be more then 10, points will be displayed. If remove quantity, so total price will be less than 10 again, points will be hide.
Make sure to clear cache at own store, if change settings of points.
Best regards,
Tomasz
GrandNode Team
0
  • Posted: Friday, July 10, 2020 7:02 AM
  • 137
My configuration is https://www.chezvous.re/content/images/uploaded/Capture%20d’écran%202020-07-10%20à%2010.59.59.png
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  • Posted: Friday, July 10, 2020 12:07 PM
  • 74
Configuration looking fine. Are you able to simulate issue at our demo?
Best regards,
Tomasz
GrandNode Team
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  • Posted: Saturday, July 11, 2020 8:36 AM
  • 137
In your demo, I have not access to setting rewards
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  • Posted: Monday, July 13, 2020 6:25 AM
  • 74
Have send you mail with access to another demo. Please reproduce issue on and let us know. Thank you.
Best regards,
Tomasz
GrandNode Team
0
  • Posted: Friday, October 9, 2020 5:46 AM
  • 953
I've checked it a while ago on our demo, and I'm able to see the amount of rewards points in the shopping cart.



First of all, you need to enable reward points, and set for what amount you get 1 point, you can do it here yourstore.com/Admin/Setting/RewardPoints. By default, it's 1 point per each 10$ spent in the store. Maybe the products that you have in the shopping cart have a lower prices and there is nothing to show?
Best regards,
Patryk

GrandNode Team
0
  • Posted: Friday, October 9, 2020 10:15 AM
  • 953
Hi,

Please try to simulate this issue here: https://demo.grandnode.com/. It's 4.70 version and has the reward points functionality enabled.

Can you confirm that you've enabled reward points in the configuration? I suppose that you enter the cart as a guest user. In that case, you're right. It won't work, guest users are not able to collect reward points.
Best regards,
Patryk

GrandNode Team
0
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