Is there an option to use different for different operations same as Amazon?

For Ex: When order is placed , email goes to customer from--> order@abc.com
           When shipped--> shipment@abc.com

Is it possible?

Samson,

Of course, it's possible. If you check our docs, you will find information about that, please look at it here: https://docs.grandnode.com/managing-message-templates

If you read the previous post about the OrderPlaced.VendorNotification, and you activated it, you should also notice the dropdown with an email account.

Thanks a lot Patryk.