Password recovery issue

Saturday, April 20, 2024 6:28:21 PM
  • Posted: Friday, October 23, 2020 12:06 PM
  • 7
Hello Patryk,

Trying to access my admin panel. Seems password is outdated.

When using the recovery feature (http://207.154.255.246/passwordrecovery), I never receive the reset password e-mail.

If you're using a sendgrid type of infrastructure, can you check in their logs if mails were delivered ? For search purposes, e-mail used is mark.turcksin@gmail.com and timeframe is today PM.

Thanks,

Mark
0
  • Posted: Friday, October 23, 2020 12:28 PM
  • 953
Have you configured the e-mail account? Are you able to receive other transactional e-mails?
Best regards,
Patryk

GrandNode Team
0
  • Posted: Friday, October 23, 2020 12:33 PM
  • 7
Hi Patryk,

To be honnest, I was out for the last two weeks and currently testing three different platforms, so I don't really remember if the Grandnode mail environnement was setup or not.

Worst case, I delete the droplet and start config again. I've been testing functionalities, not really the configs so it's not a big deal.

Thanks,

Mark
0
  • Posted: Friday, October 23, 2020 12:39 PM
  • 953
If you haven't done that, how the system can send you an email? :) I suppose it was a problem.
Best regards,
Patryk

GrandNode Team
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