order cancellation and balance

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order cancellation and balance

Monday, April 29, 2024 5:14:47 AM

Marcin

Posted: Monday, November 2, 2020 1:38 AM

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Posted: Monday, November 2, 2020 1:38 AM
Total Posts: 57

Hello, I have one more order question.
Should the store not subtract canceled orders from the total amount sold?

http://prnt.sc/vbh99a

best regards

Patryk

Posted: Monday, November 2, 2020 12:24 PM

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Posted: Monday, November 2, 2020 12:24 PM
Total Posts: 953

It's a total from the listed orders, it's not your total sale. If you want to get a report related to your total sales, please use the filter option and limit orders by "Completed" status.

Best regards,
Patryk

GrandNode Team