Customer Notes on Order - Purchase Order Num, Tag, Etc

Monday, November 25, 2024 3:45:14 PM
  • Posted: Saturday, September 29, 2018 1:35 PM
  • 55
I noticed an open work item on github for allowing customers to add notes to an order. We have this issue on a daily basis when dealing with B2B primarily, figured i would extend the info, should others or the devs fint it useful for incorporation into the core functionality of grandnode.

The following is our user story.

As a customer, I need to specify which items on my order belong to our companies internal Purchase Order number(s).

As a customer, i need to reference a "tag name / identifier" for certain items on my order.  

As a customer, -> i would like to <- be able to reorganize the items in my shopping cart to lump together the items that belong to either a PO or Tag Name.

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As an aside, there would be nothing stopping customers from generating several orders and using a single "note" per order to reference a PO number and tag name.

So while i see a potential use case for the above, the development effort may not justify the user convenience or potential to clutter up the checkout space and confuse the customer.
0
  • Posted: Monday, October 1, 2018 7:19 AM
  • 953
Hello,

Thank you for suggestion. We will consider it.
Best regards,
Patryk

GrandNode Team
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  • Posted: Saturday, February 8, 2020 4:17 AM
  • 55
While some of my earlier suggestions might not be a major requirement for some. I want to propose Purchase Orders as a big one for most B2B vendors.

Allow store owners the ability to allow certain customers to be able to pay by purchase order.

At checkout customers with the appropriate permissions should be able to enter a PO number and bonus points if the system allows them to upload an optional pdf/doc of their PO.

These customers in most B2B settings are Net 15, Net 30, Net 45 customers. Meaning they have credit of a predetermined amount that allows them to purchase. Payment must be made within the net terms, which is a slightly movable boundary in most real world scenarios.
0
  • Posted: Saturday, February 8, 2020 4:23 AM
  • 55
Additional bonus points if the system allows customization of Net X days, thus preventing those customer accounts from purchasing on credit (terms) if their previous purchases have not manually or automagically been designated as Paid by the store owner within the term timeline.

I.e. overdue accounts can't purchase more.
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