{"ArticleId":null,"Name":"Product tags and product reviews","Content":"\n\u003Cp\u003EProduct tags and product reviews are two lightweight catalog features. Tags are free keywords that link products across categories; reviews are ratings and comments from your customers, which you moderate in the admin.\u003C/p\u003E\n\n\u003Ch2 id=\u0022tags\u0022\u003EProduct tags\u003C/h2\u003E\n\u003Cp\u003ETags are typed on the product\u0027s \u003Cstrong\u003EGeneral\u003C/strong\u003E tab in the \u003Cstrong\u003EProduct tags\u003C/strong\u003E field; a new word becomes a new tag. On the storefront each tag has its own page listing its products, and the product page shows its tags as links.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003ECatalog \u2192 Product tags\u003C/strong\u003E lists every tag with the number of products that use it. Click a tag to rename it (and set its SEO name and translations) or use \u003Cstrong\u003EDelete\u003C/strong\u003E to remove it from all products.\u003C/p\u003E\n\u003Cfigure\u003E\u003Cimg src=\u0022/Plugins/Theme.GrandNodeCom/Content/kb/catalog/product-tags.webp\u0022 alt=\u0022The Product tags list with coffee, running, handmade, laptop and others, each with the number of tagged products and a Delete button\u0022 width=\u00221440\u0022 height=\u0022900\u0022 loading=\u0022lazy\u0022\u003E\u003Cfigcaption\u003ECatalog \u2192 Product tags.\u003C/figcaption\u003E\u003C/figure\u003E\n\u003Cul\u003E\n\u003Cli\u003EKeep tags few and consistent - \u0022wireless\u0022, not \u0022wireless\u0022, \u0022Wireless\u0022 and \u0022wire-less\u0022.\u003C/li\u003E\n\u003Cli\u003EUse tags for themes that cross categories (gift, handmade, eco); use categories for the main structure.\u003C/li\u003E\n\u003C/ul\u003E\n\n\u003Ch2 id=\u0022reviews\u0022\u003EProduct reviews\u003C/h2\u003E\n\u003Cp\u003ECustomers write reviews on the product page: a title, a text and a rating from 1 to 5. \u003Cstrong\u003ECatalog \u2192 Product reviews\u003C/strong\u003E lists all of them with the product, the customer, the title, the rating, whether it is approved and when it was written.\u003C/p\u003E\n\u003Cfigure\u003E\u003Cimg src=\u0022/Plugins/Theme.GrandNodeCom/Content/kb/catalog/product-reviews.webp\u0022 alt=\u0022The Product reviews list with products such as Vertex Pro 16 and Kinetic Trail Running Shoes, customer, title, rating 4 or 5, approved flag and date\u0022 width=\u00221440\u0022 height=\u0022900\u0022 loading=\u0022lazy\u0022\u003E\u003Cfigcaption\u003ECatalog \u2192 Product reviews.\u003C/figcaption\u003E\u003C/figure\u003E\n\u003Ch3 id=\u0022moderate\u0022\u003EModerate reviews\u003C/h3\u003E\n\u003Col\u003E\n\u003Cli\u003EUse the search box and \u003Cstrong\u003EFilters\u003C/strong\u003E to find reviews by date, text or approval status.\u003C/li\u003E\n\u003Cli\u003ETick reviews and approve or disapprove them in bulk, or open a review to edit its title and text, add a \u003Cstrong\u003EReply text\u003C/strong\u003E shown under it on the storefront, and set \u003Cstrong\u003EIs approved\u003C/strong\u003E.\u003C/li\u003E\n\u003Cli\u003EDelete spam and abuse.\u003C/li\u003E\n\u003C/ol\u003E\n\u003Cp\u003EOnly approved reviews are shown and counted in the product rating. The reviews of one product are also on its \u003Cstrong\u003EProduct Reviews\u003C/strong\u003E tab.\u003C/p\u003E\n\u003Ch3 id=\u0022review-settings\u0022\u003EReview settings\u003C/h3\u003E\n\u003Cp\u003EUnder \u003Cstrong\u003ESettings \u2192 Catalog settings\u003C/strong\u003E:\u003C/p\u003E\n\u003Ctable\u003E\n\u003Cthead\u003E\u003Ctr\u003E\u003Cth\u003ESetting\u003C/th\u003E\u003Cth\u003EWhat it does\u003C/th\u003E\u003C/tr\u003E\u003C/thead\u003E\n\u003Ctbody\u003E\n\u003Ctr\u003E\u003Ctd\u003EProduct reviews must be approved\u003C/td\u003E\u003Ctd\u003ENew reviews wait for approval before they appear. Recommended.\u003C/td\u003E\u003C/tr\u003E\n\u003Ctr\u003E\u003Ctd\u003EAllow anonymous users to write product reviews\u003C/td\u003E\u003Ctd\u003ELets guests review. Off by default, and best left off.\u003C/td\u003E\u003C/tr\u003E\n\u003Ctr\u003E\u003Ctd\u003EProduct review possible only after purchasing\u003C/td\u003E\u003Ctd\u003EOnly customers who bought the product can review it.\u003C/td\u003E\u003C/tr\u003E\n\u003Ctr\u003E\u003Ctd\u003ENotify store owner about new product reviews\u003C/td\u003E\u003Ctd\u003ESends an e-mail for every new review.\u003C/td\u003E\u003C/tr\u003E\n\u003C/tbody\u003E\n\u003C/table\u003E\n\u003Cp\u003EEach product also has an \u003Cstrong\u003EAllow customer reviews\u003C/strong\u003E switch, to turn reviews off for a single product.\u003C/p\u003E\n\n\u003Ch2 id=\u0022related\u0022\u003ERelated\u003C/h2\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Ca href=\u0022/catalog-products\u0022\u003EProducts\u003C/a\u003E\u003C/li\u003E\n\u003Cli\u003E\u003Ca href=\u0022/docs-configuration\u0022\u003EConfiguration\u003C/a\u003E - catalog settings\u003C/li\u003E\n\u003C/ul\u003E\n","ParentCategoryId":"6abdec6c83d2816248229eb1","SeName":"catalog-tags-reviews","MetaKeywords":null,"MetaDescription":"Use product tags for loose grouping and search, and moderate customer product reviews, including approval and who may write a review.","MetaTitle":null,"AllowComments":false,"Captcha":{"ReCaptchaChallengeField":null,"ReCaptchaResponseField":null,"ReCaptchaResponseValue":null,"ReCaptchaResponse":null},"RelatedArticles":[],"CategoryBreadcrumb":[{"Name":"Catalog","Description":null,"IsCurrent":false,"Children":null,"Parent":null,"SeName":"docs-catalog","Id":"6abdec6c83d2816248229eb1","UserFields":[]}],"AddNewComment":{"CommentText":null,"DisplayCaptcha":false,"Id":null,"UserFields":[]},"Comments":[],"Id":"6abdec6c83d2816248229ec1","UserFields":[]}