{"ArticleId":null,"Name":"Customer tags","Content":"\n\u003Cp\u003EA \u003Cstrong\u003Ecustomer tag\u003C/strong\u003E is a simple label you attach to customers - \u0022vip\u0022, \u0022wholesale\u0022, \u0022newsletter-2026\u0022. Unlike customer groups, a tag grants no permissions and does not change prices by itself. It is a way to mark and find people, and to target them in promotions.\u003C/p\u003E\n\n\u003Ch2 id=\u0022where-to-find-it\u0022\u003EWhere to find it\u003C/h2\u003E\n\u003Cp\u003E\u003Cstrong\u003ECustomers \u2192 Customer tags\u003C/strong\u003E lists every tag with the number of customers who have it.\u003C/p\u003E\n\u003Cfigure\u003E\u003Cimg src=\u0022/Plugins/Theme.GrandNodeCom/Content/kb/customers/customer-tags-list.webp\u0022 alt=\u0022The Customer tags list with the tag kb vip used by one customer\u0022 width=\u00221440\u0022 height=\u0022900\u0022 loading=\u0022lazy\u0022\u003E\u003Cfigcaption\u003ECustomers \u2192 Customer tags.\u003C/figcaption\u003E\u003C/figure\u003E\n\n\u003Ch2 id=\u0022tag-customers\u0022\u003ETag a customer\u003C/h2\u003E\n\u003Col\u003E\n\u003Cli\u003EOpen the customer under \u003Cstrong\u003ECustomers \u2192 Customers\u003C/strong\u003E.\u003C/li\u003E\n\u003Cli\u003EIn the \u003Cstrong\u003ECustomer tags\u003C/strong\u003E field on the \u003Cstrong\u003ECustomer info\u003C/strong\u003E tab, type a tag and press Enter. A tag that does not exist yet is created.\u003C/li\u003E\n\u003Cli\u003ESave the customer.\u003C/li\u003E\n\u003C/ol\u003E\n\u003Cp\u003ETo see or manage everyone with a tag, open the tag from the list. The \u003Cstrong\u003ECustomers\u003C/strong\u003E tab lists the tagged customers and lets you remove the tag from one of them.\u003C/p\u003E\n\u003Cfigure\u003E\u003Cimg src=\u0022/Plugins/Theme.GrandNodeCom/Content/kb/customers/customer-tag-customers.webp\u0022 alt=\u0022The tag kb vip with its tabs Tag info, Suggested products and Customers, listing customer@kb.local\u0022 width=\u00221440\u0022 height=\u0022900\u0022 loading=\u0022lazy\u0022\u003E\u003Cfigcaption\u003EA tag and the customers who carry it.\u003C/figcaption\u003E\u003C/figure\u003E\n\n\u003Ch2 id=\u0022suggested-products\u0022\u003ESuggested products\u003C/h2\u003E\n\u003Cp\u003EThe \u003Cstrong\u003ESuggested products\u003C/strong\u003E tab of a tag links products to it. Customers with the tag see those products as suggestions on the storefront (where the theme shows the suggested products block) - an easy way to show wholesale-only items or VIP previews.\u003C/p\u003E\n\n\u003Ch2 id=\u0022uses\u0022\u003EOther uses\u003C/h2\u003E\n\u003Cul\u003E\n\u003Cli\u003EFilter the customer list by tag to find the people you labelled.\u003C/li\u003E\n\u003Cli\u003EExport the filtered list for a mailing.\u003C/li\u003E\n\u003Cli\u003EName tags in lower case with no spaces; they are easier to type and search.\u003C/li\u003E\n\u003C/ul\u003E\n\n\u003Ch2 id=\u0022related\u0022\u003ERelated\u003C/h2\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Ca href=\u0022/customers-customer-groups\u0022\u003ECustomer groups\u003C/a\u003E - for permissions and access\u003C/li\u003E\n\u003Cli\u003E\u003Ca href=\u0022/docs-marketing\u0022\u003EMarketing and promotions\u003C/a\u003E\u003C/li\u003E\n\u003C/ul\u003E\n","ParentCategoryId":"6abdec6c83d2816248229edd","SeName":"customers-customer-tags","MetaKeywords":null,"MetaDescription":"Label customers with tags such as VIP or wholesale, see who carries a tag, and use tags in discounts and customer segments in GrandNode.","MetaTitle":null,"AllowComments":false,"Captcha":{"ReCaptchaChallengeField":null,"ReCaptchaResponseField":null,"ReCaptchaResponseValue":null,"ReCaptchaResponse":null},"RelatedArticles":[],"CategoryBreadcrumb":[{"Name":"Customers","Description":null,"IsCurrent":false,"Children":null,"Parent":null,"SeName":"docs-customers","Id":"6abdec6c83d2816248229edd","UserFields":[]}],"AddNewComment":{"CommentText":null,"DisplayCaptcha":false,"Id":null,"UserFields":[]},"Comments":[],"Id":"6abdec6c83d2816248229ee7","UserFields":[]}