{"ArticleId":null,"Name":"Pages return 404 (page not found)","Content":"\n\u003Cp\u003EA 404 means GrandNode found no published item for the address in the current store and language. The causes, from the most common:\u003C/p\u003E\n\n\u003Ch2 id=\u0022after-install\u0022\u003ERight after installation\u003C/h2\u003E\n\u003Cp\u003EProduct, category and page addresses are registered when the application starts. Directly after the installation wizard, the application has not restarted with the new database yet, so these addresses return 404 while the home page works. \u003Cstrong\u003ERestart the application once\u003C/strong\u003E after installing.\u003C/p\u003E\n\n\u003Ch2 id=\u0022unpublished\u0022\u003EThe item is not visible\u003C/h2\u003E\n\u003Cul\u003E\n\u003Cli\u003EIt is \u003Cstrong\u003Enot published\u003C/strong\u003E, or its start/end dates exclude today.\u003C/li\u003E\n\u003Cli\u003EIt is \u003Cstrong\u003Elimited to another store\u003C/strong\u003E or to customer groups the visitor is not in.\u003C/li\u003E\n\u003Cli\u003EA product is not \u003Cstrong\u003Evisible individually\u003C/strong\u003E (for example a product that only exists inside a grouped product).\u003C/li\u003E\n\u003Cli\u003EThe page is limited to a language and the visitor uses another.\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003EStaff with the right permission can often still preview unpublished items, so always test in a private window.\u003C/p\u003E\n\n\u003Ch2 id=\u0022renamed\u0022\u003EThe address changed\u003C/h2\u003E\n\u003Cp\u003EA renamed item redirects from its old address automatically. If you deleted an item, or \u003Cstrong\u003Edeleted its old name\u003C/strong\u003E under \u003Cstrong\u003EConfiguration \u2192 Search engine friendly names\u003C/strong\u003E, the old address returns 404. For addresses from a previous platform, add rewrite rules - see \u003Ca href=\u0022/seo-urls-and-redirects\u0022\u003EFriendly URLs and redirects\u003C/a\u003E.\u003C/p\u003E\n\n\u003Ch2 id=\u0022sitemap\u0022\u003Esitemap.xml returns 404\u003C/h2\u003E\n\u003Cp\u003EThe file is created by the \u003Cstrong\u003EGenerate sitemap XML file\u003C/strong\u003E task, which is off after installation. Enable it or click \u003Cstrong\u003ERun now\u003C/strong\u003E; see \u003Ca href=\u0022/seo-sitemap-and-robots\u0022\u003ESitemap and robots.txt\u003C/a\u003E.\u003C/p\u003E\n\n\u003Ch2 id=\u0022related\u0022\u003ERelated\u003C/h2\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Ca href=\u0022/configuration-stores-multi-store\u0022\u003EStores and multi-store\u003C/a\u003E\u003C/li\u003E\n\u003Cli\u003E\u003Ca href=\u0022/catalog-products\u0022\u003EProducts\u003C/a\u003E\u003C/li\u003E\n\u003C/ul\u003E\n","ParentCategoryId":"6abe3a3b04b9d0a2009fec01","SeName":"troubleshooting-page-not-found","MetaKeywords":null,"MetaDescription":"Why product, category or page addresses return 404 in GrandNode - after installation, unpublished or store-limited items, renamed URLs.","MetaTitle":null,"AllowComments":false,"Captcha":{"ReCaptchaChallengeField":null,"ReCaptchaResponseField":null,"ReCaptchaResponseValue":null,"ReCaptchaResponse":null},"RelatedArticles":[],"CategoryBreadcrumb":[{"Name":"Troubleshooting and FAQ","Description":null,"IsCurrent":false,"Children":null,"Parent":null,"SeName":"docs-troubleshooting","Id":"6abe3a3b04b9d0a2009fec01","UserFields":[]}],"AddNewComment":{"CommentText":null,"DisplayCaptcha":false,"Id":null,"UserFields":[]},"Comments":[],"Id":"6abe3a3b04b9d0a2009fec09","UserFields":[]}