Order tags

Order tags are short labels for orders - "gift", "priority", "wholesale", "call customer". They do not change how an order is processed; they help staff mark and find orders that need attention.

Tag an order

1. Open the order under Sales → Orders.
2. On the Info tab, type in Orders tags, separating tags with commas. New words become new tags.
3. Click Save next to the field.

The same field is available to store managers in the store owner panel.

The tag list

Sales → OrderTags lists every tag with the number of tagged orders. Click a tag to rename it, or delete it - deleting removes it from all orders.

Find tagged orders

In Sales → Orders, open Filters and choose the tag to list only orders that carry it - for example everything marked "priority" that is not shipped yet.

Tips

• Agree a small, fixed set of tags with your team; free-form tags quickly become a long, unused list.
• Use order notes, not tags, for information the customer should see - tags are internal.

Related

• The order list
• Order details